Privacy Policy

Overview

AJOULES INC ("Company," "we," "us," or "our") operates software platforms and services for county government clients. This Privacy Policy describes how we collect, use, and protect information in connection with our software products and this website (ajoules.com).

By using our website or services, you acknowledge and agree to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

• Contact information — name, email address, phone number, and organizational affiliation provided through inquiry forms or direct communications.
• Usage data — technical information such as IP address, browser type, pages visited, and access timestamps, collected automatically through standard server logs.
• Government client data — data provided by or on behalf of county government clients in connection with the COINS platform is governed by separate data processing agreements with those clients.

How We Use Information

Information collected through this website is used for the following purposes:

• Responding to inquiries and communications
• Providing and supporting our software platform
• Business verification and compliance requirements
• Improving our services and website
• Meeting legal or regulatory obligations

Government Client Data

Data processed through the COINS platform on behalf of county government clients is treated as confidential government data. We do not sell, share, or use such data for any purpose outside of delivering contracted services. Access is restricted to authorized personnel and subject to applicable data security controls.

Data Sharing

We do not sell personal information. We may share information only in the following limited circumstances:

• With service providers who assist in operating our platform (e.g., cloud hosting, payment processors), under appropriate confidentiality obligations
• As required by law, court order, or government authority
• In connection with a business transfer, merger, or acquisition

Data Security

We employ industry-standard technical and organizational measures to protect information against unauthorized access, disclosure, or destruction. Our platform is hosted on Amazon Web Services (AWS) with access controls, encrypted communications, and regular security reviews.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting information with commercially reasonable safeguards.

Third-Party Services

Our platform integrates with third-party payment processors and service providers. These parties have their own privacy policies governing data they collect. We encourage users to review those policies where applicable.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Government client data is retained according to terms specified in applicable service agreements.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise any such rights, contact us at the address below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For questions or concerns regarding this Privacy Policy, contact AJOULES INC:

• Email: support@ajoules.com
• Website: ajoules.com
• State of incorporation: Utah, United States